Help & Support - Companies

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Companies

How can I fix my job link preview on LinkedIn?

How do I add my company data to the invoice?

Which discard reasons can I select in my selection process?

What can I do if I did not complete my billing information when I paid my subscription?

My account was disabled, what should I do?

Seniorities policy

Why is a VAT (IVA) tax charged on my Get on Board purchase?

Why can't I offer a wider salary range?

Can I use my subscription to unlock an existing job?

How can I get an invoice after subscribing to a plan?

What are team groups and how to use them?

How can I re-launch a selection process?

How can I create message templates to use in my selection processes?

How can I integrate Get on Board with my external ATS?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

How can I change the name and information of my company?

What if there are other accounts with the same name of my company?

How can I ensure that the right candidates apply for my job?

How to create a good job posting?

Who can see the private notes?

How can I notify applicants when they have been discarded from the screening process?

What can I do with Get on Board's API?

What happens if I relaunch a process?

Can I pay an annual subscription in installments?

If I use another ATS, can I integrate the Get on Board's info there?

What are criteria weights in scorecards?

Do you have monthly subscription plans?

How do I assign scorecards to a job ad?

How are scorecards made?

What are scorecards?

Are there special plans on Get On Board for non-profits?

What does it mean to refresh the date of my jobs?

Where can I access my invoices or proof of purchase?

What if I buy a plan and then want to upgrade?

What happens when I cancel the automatic renewal of a subscription?

Can I interrupt a subscription before the end of the period?

Why is it so important to contact the professionals directly on Get on Board?

When do benefits become effective after switching to a larger plan?