Help & Support - Companies

Groups are work teams that you can create to assign (and differentiate) access to the different selection processes among the users of your company.

When a process is re-launched, a new version of your job will be published, with a clean selection process, that is, without the information of the professionals who initially applied. Bear in mind that, when you relaunch a process, you will have to purchase an unlock to access the information of the new applicants. If you have a subscription plan, a quota from your plan will be used. Check here how to do it.

From the option 'Message Templates' in the left menu of your dashboard, you can create message templates for all stages of your process, which will help you save time in communicating with applicants. 

At the moment we have integration with Lever. This benefit is exclusive for companies that have an active subscription. 
To perform the integration you must follow the following simple steps...

Your company account on Get on Board includes a ready-to-go, easy to customize careers page, for free. Embed this page into your website by copying and pasting a simple HTML code.

Select the option 'invitations' in the left menu. There you will be able to see the status of the invitations sent through Talent Database, an exclusive benefit for subscription plans. 

Once the professionals accept the invitation to apply for your job on Get on Board, they will be able to contact you after sending their application. If they have not sent an application, and they are in the 'interested' phase, they will be able to send you a message once you have started a conversation. 

In the case that there were other accounts with your company name within your own country, you can request that unofficial accounts be deleted. 

If you have administrator permissions of the account, you can easily change your company name and contact details by clicking on your username(on the desktop it is in the upper right corner) and selecting "Edit <your company>'s profile". 

To create a good job posting and ensure that suitable candidates apply, we recommend that you describe the position as clearly as possible. Here are some tips to define the position in a better way.

To ensure that the right candidates apply for your job, we recommend that you describe the position as clearly as possible and customize the application form to your recruiting needs. 

Get on Board's API allows developers to access programmatically to features and crucial data of our platform. Learn more about the characteristics of our developer API.

You can leave private notes which will be shared with the whole team. If your company has Slack integration with Get on Board's ATS, the whole team will get instant notifications. 

When you discard applicants in a selection process, it is not automatically reported. However, we make it as easy as possible for you:
When you discard an application (either by dragging it to the "Discarded" column or from the individual application card) you will have the possibility to send a notification message. To do this, you must check the box "Notify <applicant> via email".

Get on Board has integrations with some external ATS providers, such as Lever. This external integration is available for subscription plans only.

Re-launching a process means publishing a new version of the same job, with a clean selection process (without the information of the professionals who originally applied). 

Payment for annual subscriptions can be done in a single annual payment or with quarterly payments. 

No. At this moment we do not have monthly subscriptions, only quarterly and annual subscription plans with special pricing. Why don't we have monthly plans? Because having a monthly plan does not match the actual recruitment times, which are usually at least 2 months.

When creating the scorecard, you can assign a weight to each item or evaluation criterion. This weighting will be defined according to your hiring needs and relevance of requirements.  The criteria weights are: Low (0.5x), Normal (1.0x), High (1.5x) and Very High (2.0x).

To assign a scorecard to a job, there are two ways to do it: when you create/edit your job, in step 3 ("Scorecards"), or from the 'actions' menu in your dashboard for previously created jobs.

Scorecards are evaluation tools that you create and adapt according to your recruitment needs. To create scorecards on Get on Board, you must log in to your company account and follow these steps...

Scorecards are assessment tools that allow you to evaluate applicants consistently, creating sets of criteria that will be scored using stars. Each scorecard can then be used in one or more jobs. 

Non-profit organizations, anywhere in the world, can post technology jobs on Get on Board and find great Latin American technology talent for free, forever. Check the conditions required to access the benefit.

No. You can cancel the automatic renewal and continue to use the account until the end of the cycle unless there is an extremely important reason to cut off the service immediately, as there are no refunds.

We strongly recommend that you contact the professionals and follow up on the recruitment process directly from Get on Board. When you post your job, you automatically access smart and elegant tools that will make the process easier for you.

Immediately, that's why you pay a pro-rata, so you can enjoy your new plan straight away. In the next billing cycle, you will be charged the full value of your plan.

If you choose a subscription plan and your company's recruitment needs increase, you can upgrade to your plan. 

Refreshing the date of a selection process means that the publication date of your ad is updated to the day you refresh it. 

Immediately nothing. You can continue to enjoy the benefits of your plan until the plan period is over. When that time comes, you will not be charged for the renewal and you will lose access to the plan.

If your company needs to hire more than 5 tech positions per year, we recommend you to get a subscription plan according to your needs. This will allow you to economize considerably compared to individual unlocks. 

Stripe, our payment platform will keep trying a couple of times. If the transaction still cannot be completed, you will receive an email asking you to update your payment methods in your account.

When you create your Get on Board job ad, the salary you specify is compared to a minimum value. This minimum value is calculated based on several factors: job title and category, technologies and skills required, job location, and experience level.
We are continually updating the base values by which the minimum wage is calculated, to respond to changes in the market, and the cost of living in each country.

The job description in a selection process is very important and the more details you include, the better it will be for the performance of your ad.

Get on Board specializes in jobs related to Information Technology (IT). This includes (but is not restricted to) areas and industries such as Software Engineering, Design, Data Science, etc.

No. The notes you create about an applicant on the Notes tab are completely private and have been designed to allow the recruiting team to share information from interviews, evaluations, and other impressions formed about the candidates.

To request a refund of your purchase, please write to info@getonbrd.com explaining the reason for the refund (this is very important so that we can continue to improve) and including proof of payment for the purchase you wish to return. We will respond and refund your purchase as soon as possible.

On Get on Board, "unlocking" a job is equivalent to purchasing a publication. The difference is that Get on Board allows you to launch a job ad for free, and pay only if your publication receives applicants that fulfill your expectations.
While your job is blocked, you can only access to a preview of the information of each candidate who applies to your job.  This information (which does not include contact information) will allow you to decide whether to unlock it or not. 

All fully-remote jobs will be posted for free on Get on Board for all of 2020.

Closing a process on Get on Board lets candidates know that you are no longer looking for candidates for the position, and organizes your board internally so that old processes are no longer present.