Help & Support - Companies

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Companies

What are team groups and how to use them?

How can I re-launch a selection process?

How can I create message templates to use in my selection processes?

How can I integrate Get on Board with my ATS?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

What if there are other accounts with the same name of my company?

How can I change the name and information of my company?

How to create a good job posting?

How can I ensure that the right candidates apply for my job?

What can I do with Get on Board's API?

Who can see the private notes?

How can I notify applicants when they have been discarded from the screening process?

If I use another ATS, can I integrate the Get on Board's info there?

What happens if I relaunch a process?

Can I pay an annual subscription in installments?

Do you have monthly subscription plans?

What are criteria weights in scorecards?

How do I assign scorecards to a job ad?

How are scorecards made?

What are scorecards?

Are there special plans on Get On Board for non-profits?

Can I interrupt a subscription before the end of the period?

Where can I access my invoices or proof of purchase?

Why is it so important to contact the professionals directly on Get on Board?

When do benefits become effective after switching to a larger plan?

What if I buy a plan and then want to upgrade?

What does it mean to refresh the date of my jobs?

What happens when I cancel the automatic renewal of a subscription?

Why should I choose a subscription plan?

What happens if my card payment is rejected when my subscription is renewed?

How are the salary ranges required to post a job calculated?

When I create a selection process, how much detail should I include in the job description?

What kind of jobs can I post on Get on Board?

Can applicants see the information I enter in the Notes?

I need a refund on my purchase. How do I do that?

What does 'unlock' a job mean?

Terms and conditions for posting free remote jobs during 2020

What happens when a selection process is closed?