Help & Support - Companies

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Companies

How can I define the seniority of the professional I wish to hire?

What is two-factor authentication (2FA) and why should I enable it?

How do I enable two-factor authentication (2FA) on my account?

How do I cancel an automatic subscription?

What are Get on Board's Webhooks useful for?

How can I add jobs to my subscription plan?

How can I log in as a member to my company's account?

Where can I check the renewal date of my subscription plan?

Why can't I hide the salary in my job?

How can I reassign the admin role to another member of my company?

How long does it take to activate a subscription plan?

How can I boost my job?

How can I make my jobs to appear automatically in LinkedIn?

How are a company's response times calculated?

How to set up email notifications for your jobs

Why can't I reopen my job ad?

Why can't I refresh the date of my job?

Why can't I Boost my job?

Why does my job have few applicants?

How long does it take for applicants to apply when I post my job?

How can I refresh my job or career page preview on LinkedIn?

How do I add my company data to the invoice?

What can I do if I did not complete my billing information when I paid my subscription?

Which discard reasons can I select in my selection process?

My account was disabled or locked, what should I do?

Seniorities policy

Why is a VAT (IVA) tax charged on my Get on Board purchase?

Why can't I offer a wider salary range?

Can I use my subscription to unlock an existing job?

How can I get an invoice after subscribing to a plan?

What are team groups and how to use them?

Job moderation policy

How can I duplicate or clone a selection process?

How can I create message templates to use in my selection processes?

How can I integrate Get on Board with my external ATS?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

How can I change the name and information of my company?

What if there are other accounts with the same name of my company?