Help & Support - Companies

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Companies

What happens if I don't check my job ad after I post it?

Can I have access to the information of the candidates for free?

What happens if I pay a Boost or unlock and the ad is not successful?

Can I modify the tags of a publication?

What is the difference between closing and unpublishing a process?

Can I delete my company account?

What is the difference between duplicate and re-opening a process?

If I'm a recruiting or outsourcing company, should I identify my client's company?

Can I publish a job ad confidentially?

What's the difference between buying a Boost and buying an unlock?

I need a refund on my purchase. How do I do that?

How can I send messages to all applicants at once?

Are jobs posted automatically, or do they go through a review process?

Do I have to pay to post jobs on Get on Board?

How long does it take for a job to be published once it is submitted for review?

Must the salary offered be public or can it be confidential?

What happens when a selection process is closed?

What is an unlock or purchase a publication?

Do subscriptions renew automatically or do I have to pay again manually?

Can I modify the URL of my ad?

How can I invite a professional to apply for my job ad?

How is the apportionment calculated for switching to a larger plan?

What payment methods can I use in Get on Board?

Can I reopen a closed process?

What's an ATS software?