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Employers
Professionals
Superpower AI
📊 Salary Insights
🏅 Certificación
Pricing
ATS
Help
Help & Support
Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
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Account access and security
My account was disabled or locked, what should I do?
What security conditions must my new password meet?
How do I enable two-factor authentication (2FA) on my account?
What do I do if I get an error in the platform?
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Company profile and team management
How to describe your company briefly and effectively
What is the difference between user roles in a company account?
What are team groups and how do I use them?
Is it necessary to create a company account for each country?
How can I improve my careers page?
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Professional profile and preferences
Can I delete my profile as a professional?
Let the jobs come to you by adding your tech skills to your profile
Can I change my preferences to receive or stop receiving some jobs in the mail?
How do I add tags to my professional profile?
Showcase your profile by demonstrating your English level
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Applying to jobs
Problem with application: LinkedIn URL validation
Should the salary expectation when applying for a job be net or gross?
Problem with my application: "Enter a valid value"
How can I import my CV from LinkedIn to apply for a job in a fast way?
What happens when I withdraw my application for a job?
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Job posting setup
What is the difference between gross and net salary?
Why do I have to specify the gross salary in my job?
Seniorities policy
If I post a job in confidential mode, will my company details be displayed?
How can I define the seniority of the professional I wish to hire?
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Job lifecycle and moderation
Job moderation policy
How long does it take for a job to be published once it is submitted for review?
What does it mean to refresh the date of my jobs?
Why was my job ad rejected?
Are jobs posted automatically, or do they go through a review process?
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Recruitment process and evaluation
Who can see the private notes?
How to create and apply assessment scorecards in a recruitment process
What happens when a selection process is closed?
How are a company's response times calculated?
Know the English level of your job applicants
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Talent database and sourcing
What is Talent Database?
How can the person I invited to apply for my job contact me?
How does the Get on Board matching algorithm work to find tech talent?
How do I see the status of the invitations I sent through Talent Database?
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Promotion and visibility
What is LinkedIn Limited Listings and how does it work?
What is Boost?
What is a featured job (pin)?
How can I boost my job?
What's the difference between buying a Boost and buying an unlock?
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Plans, billing, and invoices
Why is a VAT (IVA) tax charged on my Get on Board purchase?
What are the benefits of subscription plans?
How do I cancel an automatic subscription?
Do subscriptions renew automatically or do I have to pay again manually?
Where can I check the renewal date of my subscription plan?
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Products and add-ons
What's an ATS software?
What is Superpower AI and what does it include?
What are the profiles of the Get on Board 'Cultural Fit' test?
Efficient ATS for organized recruiting: Improve management of the recruitment process with an integrated system
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Integrations and developer tools
How can I make my jobs appear automatically on LinkedIn?
How to get a Lever v1 API key (Data API key)
What are Get on Board's Webhooks useful for?
How can I integrate Get on Board with my external ATS?
How can I refresh my job or career page preview on LinkedIn?
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