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Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

Why can't I offer a wider salary range?

Can I use my subscription to unlock an existing job?

How can I get an invoice after subscribing to a plan?

What are team groups and how to use them?

Job moderation policy

How can I re-launch a selection process?

How can I create message templates to use in my selection processes?

How can I integrate Get on Board with my ATS?

How can I apply for a job in a fast way?

How do I know if the company is checking the applications for their job?

What is the difference between gross and net salary?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

What if there are other accounts with the same name of my company?

How can I change the name and information of my company?

How can I ensure that the right candidates apply for my job?

How to create a good job posting?

What can I do with Get on Board's API?

How can I notify applicants when they have been discarded from the screening process?

Who can see the private notes?

What happens if I relaunch a process?

Can I pay an annual subscription in installments?

If I use another ATS, can I integrate the Get on Board's info there?

What are criteria weights in scorecards?

Problem with application: LinkedIn URL validation

How do I change the account I use to login on Get on Board?

Do you have monthly subscription plans?

How can I apply for a job in a foreign country?

Problem with my application: "Enter a valid value"

How do I assign scorecards to a job ad?

How are scorecards made?

What are scorecards?

Where can I access my invoices or proof of purchase?

What if I buy a plan and then want to upgrade?

Can applicants see the information I enter in the Notes?

Why is it so important to contact the professionals directly on Get on Board?

If a company sends me an invitation to apply for a process, can they see my profile information?

What kind of jobs can I find on Get On Board?

Can I report a company that does not comply with what is offered in their ad?