For all subscriptions (annual or quarterly) purchased with a credit card, an invoice is generated from the USA as an international purchase. You can also receive local invoices in Peru and Chile, paying via wire transfer. These invoices are made only for Recruiter annual plans or higher. It is important to include your company information to personalize your invoice. Check how to do it here.
If you have administrator permissions of the account, you can easily change your company name and contact details by clicking on your username(on the desktop it is in the upper right corner) and selecting "Edit <your company>'s profile".
If your payment is rejected, Stripe, our payment platform will keep trying a couple of times. If the transaction still cannot be completed, you will receive an email asking you to update your payment methods in your account.
When you make a payment on Get On Board you receive an invoice in your email. In addition, you can access all your invoices or bills whenever you need them, from the menu on your careers page. To have access to them, you must have the role of admin, login to your profile, open the menu on your name ( upper right corner), and select the option 'invoices'.